FexCall – Smart AI Call Assistant & Lead Automation Module for Perfex CRM

FexCall AI – Advanced Voice Assistant & Campaign Automation for Perfex CRM

FexCall AI is a comprehensive voice automation module that transforms how you manage leads and customer communications in Perfex CRM. With powerful integrations to Vapi.ai and Bland.ai, it enables your sales and support teams to automate phone calls, run bulk voice campaigns, and convert leads more effectively using intelligent AI assistants. The module features unified phone number management through VAPI.ai, supporting multiple number types including free US numbers, SIP integration, and Twilio imports.

⚠️ Important Feature Availability Notice

Advanced features are currently provider-specific:

• Vapi.ai: Full feature set including Knowledge Base management, Automated Campaign system, Lead Qualification & Scoring, File Upload functionality
• Bland.ai: Basic AI calling functionality. Knowledge Base, Campaign management, and Lead Qualification features will be added in future updates

Recommendation: For complete functionality, we recommend using Vapi.ai until Bland.ai feature parity is achieved.